Natura Resort & Spa is looking for a friendly and service-oriented Guest Service Agent (Daily Worker) to join our team and create memorable experiences for our guests.
Qualifications:
- Minimum High School graduate in Hospitality, Tourism, or a related field
- Fresh graduates are welcome to apply
- Good command of spoken and written English
- Well-groomed, friendly, and service-oriented
- Able to work flexible shifts, including weekends and public holidays
- Basic computer skills; experience with a Hotel PMS is an advantage but not required
- Positive attitude, eager to learn, and able to work well in a team
Responsibilities:
- Handle check-in and check-out procedures efficiently and professionally
- Respond to guest inquiries, requests, and concerns promptly
- Coordinate with other departments to ensure guest satisfaction
- Maintain accurate guest records, reservations, and related documentation
- Provide exceptional customer service throughout the guest’s stay
- Assist in daily front office operations and administrative tasks
- Ensure a welcoming and positive guest experience at all times
How to apply
Interested candidates are invited to submit their updated CV and supporting documents before July 26, 2026.
Please ensure your application includes complete and up-to-date information for review. Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Join Natura Resort & Spa and become part of a team dedicated to delivering exceptional hospitality and unforgettable guest experiences.
Natura Resort & Spa
Situated within the Petanu River valley, one of Bali’s holy rivers, the emphasis is on the nature of the river and the jungle. With direct access to clean natural swimming and the soothing sounds of constant flowing water, the jungle site is a plateau with dramatic views across and along the river, already rich and densely vegetated with coconuts, palms, exotic fruit and abundance of advanced native trees. Natural springs abound in this haven of peace and tranquility.